FormDoctor Support Center

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Product Guide

Set up your account, build your intake forms, collect patient data.

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Frequently Asked Questions

Is FormDoctor HIPAA Compliant?

Yes! FormDoctor is 100% HIPAA compliant. Patient data is encrypted with a 256-bit encryption key. All patient data is stored on HIPAA compliant servers, data is encrypted and stored using the same technologies as larger hospital systems use to store electronic health records.

Can I import my existing intake forms?

Yes! Simply upload a PDF or Word Document to FormDoctor. Our team will convert your file over with in 24 hours. Upload as many forms as you need.

Will FormDoctor sign a BAA?

Yes! We can electronically sign a business associate agreement with you upon signup.

How do I send an intake form to a patient?

Simply login to your FormDoctor account, type the name, email address, phone number, and select a form. Hit the send button. The patient will recieve a link to fill out their intake form on any device, before their appointment.

Is my data safe?

All patient data is stored on an encrypted database that meets the strictest of security standards. We ensure that once a patient submits their data, it is sent over an encrypted and secured transfer. We provide HIPAA compliant storage that is world class, several larger hospital systems use the same server setup as FormDoctor.

Do you have any cancellation fees?

There are no cancellation fees or contracts. You can cancel at any time. Annual subscriptions will be refunded the remainder of the year upon cancellation.

How do I print completed forms?

Simply login to your FormDoctor account, select the “Patient Submissions” tab. This will show a full list of your completed intake forms. Find the completed submission you would like to print, and select the “Print” button.

How do I export completed forms to PDF?

Simply login to your FormDoctor account, select the “Patient Submissions” tab. This will show a full list of your completed intake forms. Find the completed submission you would like to export to PDF, and select the “PDF” button.

Can you translate the forms into another language?

We currently do not offer any translation services. However we can run a form through Google Translate, but we can not guarantee the accuracy of the translation.